Frequently Asked Questions

Welcome to ComicSource . Below are some of the most frequently asked questions we receive. Hopefully you will be able to find the answer to your question here without having to e-mail us. Also, be sure to read our Payment Methods and Shipping Terms.

Can I use a check or money order to place an order if I live outside the U.S.?

Absolutely. We accept money orders from all over the world, but they must be in United States denominations and drawn on a United States bank.

How much will it cost to ship an item to me?

In the U.S., shipping & handling for regular size comic books is $5 for the first book and 50¢ for each additional book. Overseas Shipping charges are determined by the weight and dimensions of your parcel, the destination, and the carrier used. We need to know this information before we can calculate your shipping charge.

Does the $20 minimum include the price of shipping and handling?

Yes.

How will my order be shipped?

Unless you specify otherwise, we will ship your package by Priority Mail. Many of our competitors don't offer Priority or First Class service, instead sending packages Parcel Post or as Bound/ Printed Materials, which is cheaper but can take up to 30 days to deliver. Priority Mail averages 3 to 5 days; it also ensures that your package will be handled with more care than the other, cheaper methods of shipping.

Is there any reason why I might not want to use Priority Mail?

Since Priority Mail cannot be traced, we will not be responsible for lost or missing packages sent that way; you can have your order mailed insured for a slight postal fee. If your order is sent by UPS or FedEx, it can be tracked and traced.

I am living overseas in the military. I have a U.S. address but it is similar to a post office box. Can you ship my order using First Class Mail (UPS won't ship to P.O boxes)?

Yes, just print your address on the order form and it will automatically go by U.S. Mail.

Can you ship my order to my P.O. box using First Class Mail (UPS won't ship to P.O boxes)?

We will ship to you P.O. box, but since First Class Mail is not traceable, we will not be responsible if the items do not arrive or arrive damaged.

Why do you need my e-mail address?

The reason we ask for customer e-mail addresses is so that we can contact you in the event of a problem with your order. Sometimes a credit card number is rejected, or incorrect, or the expiration date is wrong, or an item is out of stock, or for some other reason we need to get a hold of the customer.

Will you send me an e-mail confirmation of my order?

All customer orders go directly to our secure server, which notifies us that an order has arrived and we pick it up from there. At the time the customer sends the order, he should receive (or be transferred to an) order confirmation (page). This is more efficient than sending out individual replies manually (the alternative would mean slower order processing). However, PayPal also will send you an order confirmation.

I get constant "Javascript Error" messages whenever I load up your site!

If you are receiving javascript errors you may be using an outdated browser version. We recommend that you update your browser to the most current version, for example, Microsoft Internet Explorer 6.x, Netscape 4.x, or Opera 6.x.

Do you still have this item...?

All of our pages are updated daily for changes in price and availability. Credit card orders are filled in the order in which they are received (first come first served). Check/ money order orders are not filled until funds are received. (Therefore, if you place an order by check, it is possible that the item may be gone by the time your check arrives).

It is possible that we might sell out of something in between 24 hour website updates, but with so many items available, most customers are usually not affected by this.

Can I get a discount if I order a large amount of items?

We currently do not offer quantity discounts. We do, however, run sales and promotions from time to time that include discounts. Please sign up for our newsletter to receive notifications about sales events!